You can contact our support team by visiting our Contact page or by emailing us directly at info@embellez.com. We’re happy to help.

At the moment, deliveries are available within the United Kingdom only.

No. All orders shipped within the United Kingdom qualify for free delivery.

Here’s an overview of our delivery timeline:

• Order deadline: 5:00 PM (GMT). Orders placed after this time are handled on the next working day, which may slightly extend delivery.
  
• Processing period: 1–4 business days (Monday to Friday).
  
• Shipping duration: Approximately 6–12 business days (Monday to Friday).
  
• Total estimated delivery: Around 7–16 business days.
  

For full details, please review our Shipping Policy.

Absolutely. We use secure encryption and industry-standard safeguards to protect your personal and payment details. Our systems are regularly updated to comply with current security and regulatory standards.

No. All orders shipped within the United Kingdom qualify for free delivery.

We offer multiple secure payment methods, including PayPal, Visa, MasterCard, and American Express. You may also check out using Apple Pay, Google Pay, or Shop Pay. Depending on your location, additional payment options may appear at checkout. More information is available in our Payment Policy.

Most orders arrive on time, but occasional delays can happen. If your order hasn’t arrived within 3 days after the estimated delivery period, please reach out to us via the Contact page.

You may submit a return or refund request within 30 days from the date your order is delivered. Full guidelines are outlined in our Return & Refund Policy.